Terms and Conditions

Part 1 General Terms and Conditions
Part 2 Privacy Statement
Contact Us
Your California Privacy Rights

Effective Date: June 5, 2017

Part 1 - Terms and Conditions

1. General Information

This Application (“App”) is owned by University of Detroit Mercy, Detroit, MI United States of America (hereinafter "Detroit Mercy") and the content on the App is owned by Detroit Mercy or its affiliated companies and by affiliates and third parties that post on the App through a license from Detroit Mercy, but for whom Detroit Mercy assumes no direct responsibility.  Please read these Terms and Conditions, as they, together with any additional terms to which you agree when using particular elements of the App, constitute the entire agreement regarding the App and set forth the legally binding terms governing your visit to this App.  These Terms and Conditions apply to all persons who use this App, regardless of your level of participation.  Use of this App by Detroit Mercy or Ford employees, including contract, agency and supplemental, is completely voluntary and will have no impact on your employment.  Time spent using the App outside of work hours is not compensable.  If you have questions, please talk with your supervisor before downloading or registering for this App. 

Use of this App requires your acceptance of the legal terms under which it is offered, including Part 1- General Terms and Conditions and Part 2 – Privacy Statement (“Privacy Statement”). Together, Part 1 and Part 2 constitute the “Terms and Conditions.”  The General Terms and Conditions set forth in Part 1 and the Privacy Statement set forth in Part 2 apply to this App. By using this App you agree that you have read, understand and accept the Terms and Conditions and you affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.  You acknowledge these Terms and Conditions are a binding and enforceable agreement between you and Detroit Mercy.  You acknowledge your app store provider is not a party to this agreement but agree that it and its subsidiaries are third party beneficiaries of this agreement’s Terms and Conditions, giving your app store provider and its subsidiaries the right (and will be deemed to accept the right) to enforce these Terms and Conditions against you as the end-user of the App.  By using this App, you also agree that you will not use this App for any purpose that is unlawful or in contravention of these Terms and Conditions.  

Detroit Mercy and its affiliates reserve the right to change these Terms and Conditions from time to time without notifying you.  If you object to any such changes, your sole recourse shall be to cease using this App.  Continued use of this App following the effective date of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the Terms and Conditions of such changes.  Detroit Mercy may cease all or part of the App at any time without notice and is not obligated to retain or return any post or comment.  If you do not agree to any of these Terms and Conditions please do not use the App. 

2. Fees

You are responsible for any fees incurred in connection with your use of this App.  Your mobile phone carrier may charge you access or data fees for your use of their services in connection with data transmission.  Contact your data carrier for more information regarding data rates and fees.

3.    System Requirements/Updates/Changes/Cancellation

Use of this App requires a compatible mobile telephone or handheld device which is compatible with the App, internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time.  Because use of the App involves hardware, software, and internet access, your ability to use the App may be affected by the performance of these factors.  High speed Internet access is strongly recommended.  You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility.  This App is not part of any other product or offering, and no purchase or rental (as applicable) or obtaining of any other product shall be construed to represent or guarantee your access to the App.

The version of the App software may be upgraded from time to time to add support for new functions and services, improve, enhance and further develop the App and may take the form of bug fixes, enhanced functions, new software modules and completely new versions.  If you have permitted automatic updates, you agree to receive such updates as part of your use of this App.  You acknowledge that your app store provider has no obligation whatsoever to furnish any maintenance or support services to you respecting this App.   

To the fullest extent permitted by applicable law, Detroit Mercy reserves the right, in its sole discretion, to change, improve, correct, modify, suspend, discontinue or permanently cancel the operation of this App or portions thereof at any time without any notice to you, without incurring any obligations.  Your use of this App after any changes are posted will be considered acceptance of such changes.  The App may not be available during maintenance breaks and other times.  

4.    User Control and Uninstall

Uninstallation methods vary depending on your device.  To uninstall this App, please use the application manager provided with your device or consult your device manual for reference.

5. United States App and Pricing  

Detroit Mercy operates this App from Michigan, United States of America (“U.S”).  You agree that all notices, legal documents, proceedings, etc. will be in the English language.  Materials and information provided on or through the App, including but not limited to prices, features, products or services, may not be appropriate for or available outside the U.S.  If you choose to access the App from outside the U.S., you do so at your own initiative and are responsible for compliance with applicable laws.  You agree to comply with all export and re-export laws, restrictions and regulations of your government in connection with your use of the App.  Further, because Detroit Mercy is based in the U.S., you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) that you are not listed on any U.S. Government list of prohibited or restricted parties. 

If vehicles are depicted in this App, it in no way constitutes an offer to buy or sell vehicles from Detroit Mercy or to provide financing or leasing.  Any prices, product specifications and all other information shown on this App are for information purposes only, are subject to change at any time without obligation, may vary from region to region, and may not be completely up to date or accurate.  Most U.S. pricing refers to the Manufacturer’s Base Price (“Base Price” also sometimes called “Base MSRP”), which, unless otherwise indicated, excludes destination and delivery charges, any applicable taxes, any applicable fees, such as title and registration, or environmental charges or fees, any industry specific fee, any applicable consumer rebates or incentives, and the cost of any dealer added options. Optional equipment is not included unless specifically indicated.  Any calculation of any price, tax, incentive, lease or finance terms is for your reference only, is an estimate, and may not be completely accurate. Individual dealers set the actual transaction price.  Contact your selected dealer for the actual price of any vehicle and any applicable terms and conditions that may apply.

6. Depiction of Vehicles

Any vehicles shown on this App are for general illustration only.  Vehicles shown are typically a sample vehicle only of the same model year.  The actual vehicles offered in your market may be different.  Details of a selected vehicle may vary from the vehicle shown depending on the features you choose.  Vehicle availability may be limited and vehicles shown may not be available in all markets.  Detroit Mercy reserves the right to change any detail regarding the specification, prices, components, colors, and product availability without prior notice.

7. Consent to Receive Autodialed Text Messaging Containing Ads.

This App may provide the user the opportunity to request U.S. text message(s) containing ads.  Detroit Mercy autodialed texts are text messages that Detroit Mercy sends using equipment that can dial numbers that are stored or produced by random or sequential number generators.  By consenting to receive an autodialed text, or regular receipt of autodialed texts (in the case of a subscription), that contain ads from Detroit Mercy, whether by replying “Y” to a Detroit Mercy text message or by registering your consent online, you agree that Detroit Mercy may deliver or cause to be delivered autodialed telemarketing text(s) to the phone number you have provided, or in the case of a text consent, the number associated with your device.  You are under no obligation to accept these Terms and Conditions and agreeing to receive autodialed telemarketing text(s) is not required for purchasing any property, goods, or services from Detroit Mercy.  

8. Third Party Information

This App may contain links to third-party websites that are not owned or controlled by Detroit Mercy (Third Party Websites).  Detroit Mercy has no control over and, to the fullest extent permitted by applicable law, assumes no responsibility for, the content, privacy policies, or practices of any Third Party Websites.  In addition, Detroit Mercy will not and cannot censor or edit the content of any Third Party Website.  By clicking on links, you expressly relieve Detroit Mercy from any and all liability arising from your use of any Third Party Website, or from the content of any Third Party Website.  When using a Third Party Website, you should be aware of when you leave Detroit Mercy's App and read the terms and conditions and privacy policy of each Third Party Website that you visit.

9. Limited Licenses

Unless and to the extent indicated otherwise, the App (including past, present and future versions) and all content that is included in, on or that are otherwise a part of the App (the “Materials”) are owned, controlled or licensed by Detroit Mercy, its subsidiaries or affiliates.  The contents of the App and Materials, including the selection, coordination and arrangement of the App and Materials, are protected by worldwide copyright, trademark, patent, trade secret, or other proprietary rights, laws and treaty provisions whether or not a copyright notice or other proprietary mark is present.  You agree to comply with all copyright laws worldwide in your use of this App and Materials and to prevent any unauthorized copying of the Materials.  Except as expressly provided herein, Detroit Mercy does not grant any express or implied right to you under any patents, trademarks or copyrights.

Subject to your continued compliance with these Terms and Conditions, Detroit Mercy grants you a non-exclusive, non-transferable, limited right to access, view, use, display and listen to this App and the Materials for your personal, non-commercial use only.  Detroit Mercy authorizes you to download the Materials and App only for your personal, non-commercial use.  All rights, title and interest in the App and Materials not expressly granted to you in these Terms and Conditions are reserved by Detroit Mercy and its subsidiaries and affiliates, and/or its licensors.  You agree not to dispute Detroit Mercy's claims of ownership or validity of its rights in the Materials on this App.

These Terms and Conditions shall extend from the date you install this App until terminated by you (when you uninstall this App) or Detroit Mercy.  Detroit Mercy may suspend or terminate any and all of your rights and authorization at any time for any reason.  If you violate any of the Terms and Conditions, your rights under this Section will immediately terminate and Detroit Mercy may terminate your access to the App without notice and without any refund of fees, if applicable.

Any right or authorization granted to you by Detroit Mercy is subject to the following obligations and restrictions:

  1. you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials;
  2. you may not copy, reprint, modify, distribute, translate, port, publish, sublicense, assign, transfer, sell, lease or otherwise distribute the Materials in any way or reproduce or publicly display, perform, or otherwise use them for any public or commercial purpose;
  3. you may not , nor allow third parties to, commercially exploit the App, Materials nor underlying data, including without limitation, creating derivative works of the Materials, use any data mining, robots, or similar data gathering and extraction tools on the Materials, create a database, systematically download, store any or all of the Materials from the App or websites, link or frame any portion of the Materials, extract, derive or attempt to extract or derive any source code or structure of all or any portion of the Materials or the App by reverse engineering, disassembly, decompilation or any other means;
  4. you may not transfer the Materials to any other person unless it is for that individual’s personal, non-commercial use and you give them notice of, and they agree to accept, the obligations arising under            these Terms and Conditions;
  5. you may not use the App or Materials with other content or in a manner that is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, or   contains explicit or graphic descriptions, nor may your use victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  6. you may not use the App or Materials with other content or in a manner that impersonates any person, business or entity, including Detroit Mercy, its affiliated companies or affiliated third parties, and its and their employees and agents;
  7. you may not interfere, try to interfere, disrupt, or try to disrupt the Detroit Mercy servers or networks, or disobey any network access or security requirements, policies, directives, procedures, or regulations of Detroit Mercy;
  8. you may not use the App or Materials as a means to engage in conduct that reflects poorly upon, disparages or devalues Detroit Mercy’s reputation or goodwill, as determined in Detroit Mercy’s sole discretion; and
  9. you may not use the App or Materials with other content or in a manner that is in conjunction with adult content or promotes illegal activities, gambling, or the sale of tobacco or alcohol.
  10. 10.  If you are not the bill payer for the mobile telephone or handheld device being used to access the App, you will be assumed to have received permission from the bill payer to the App or Features.

10. Other Conditions/Restrictions

CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY DAMAGE ANY APP OR WEBAPP, TAMPER WITH THE SUBMISSION PROCESS, OR OTHERWISE UNDERMINE DETROIT MERCY’S LEGITIMATE BUSINESS OPERATIONS MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, DETROIT MERCY RESERVES THE RIGHT TO COOPERATE IN THE PROSECUTION OF ANY SUCH INDIVIDUAL(S) AND TO PURSUE ALL REMEDIES TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Trademark Notice

The Detroit Mercy name, and all trademarks and logos displayed on this App are owned or used under license by Detroit Mercy. The unauthorized use of any trademark displayed on this App is strictly prohibited.

12. Designated Agent for Copyright Notification

Detroit Mercy will respond to notices of alleged copyright infringement according to the process set out in the U.S. Digital Millennium Copyright Act (“DMCA”). If you believe that any content on this App infringes your copyright rights, please contact Detroit Mercy's designated agent for receiving such notifications in writing as follows:

 In your communication, please include:

(i) Your physical or electronic signature.

(ii) Identification of the copyrighted work you claim to have been infringed, or, if there are multiple copyrighted works, a representative list of such works.

(iii) Identification of the material that you claim to be infringing, and information reasonably sufficient to permit us to locate the material.

(iv) Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.

(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you or the law.

(vi) A statement that the information in your notification is accurate.

 If the communication is submitted by someone on your behalf, the communication must also contain a statement that, under penalty of perjury, the submitter is authorized to act on your behalf. You acknowledge that if you fail to comply with all of the requirements of the above paragraph, your DMCA notice may not be valid. Please see 17 U.S.C.§ 512 for more information regarding the DMCA and DMCA notifications.

13. Indemnity and Hold Harmless

By using this App you agree that you will defend, indemnify and hold harmless Detroit Mercy and its subsidiaries and affiliates, their respective distributors, dealers, dealer associations and advertising and promotions agencies, together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorneys' fees and costs) arising out of your use of this App, your breach or alleged breach of these Terms and Conditions, and/or your breach or alleged violation of the patent, copyright, trademark, proprietary or other rights of third parties. 

Detroit Mercy reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and, in such case, you shall agree to cooperate with Detroit Mercy's defense of such claim.  You acknowledge and agree that your app store provider has no responsibility or obligation in the investigation, defense, settlement or discharge of a third party’s intellectual property infringement claim.

14. Disclaimer

Detroit Mercy may at any time revise these Terms and Conditions by updating this posting.  You are bound by such revisions and should therefore visit this page to review the current Terms and Conditions from time to time.  NOTE THAT THESE TERMS AND CONDITIONS APPLY ONLY TO THIS APP, OTHER WEBSITES PROVIDED BY DETROIT MERCY OR ITS AFFILIATES MAY HAVE DIFFERENT TERMS AND CONDITIONS THAT APPLY TO THE USE OF THOSE APPS.  YOU ARE RESPONSIBLE FOR READING AND UNDERSTANDING THE TERMS AND CONDITIONS OF THOSE APPS.

This App and all the information it contains is provided for information purposes only on an "as is" and “as available” basis and could include technical, typographical or other errors.  In certain areas, the information provided may represent an opinion or judgment.  Detroit Mercy, information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the App, the information, Materials, content, availability, and products.  To the fullest extent permitted by applicable law, Detroit Mercy disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. In the event this App fails to conform to any applicable warranty, you may notify your app store provider, and it may refund the purchase price for the App to you and that, to the maximum extent permitted by applicable law, it will have no other warranty obligation whatsoever with respect to the App.  You acknowledge that your app store provider is and will not be responsible for addressing any claims by you or a third party relating to the App or your use or possession of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.  TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DETROIT MERCY'S OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, SHAREHOLDERS, REPRESENTATIVES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS APP AND YOUR USE THEREOF. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW DETROIT MERCY, ITS INFORMATION PROVIDERS AND THEIR AGENTS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR APP, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR APP, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR APP BY ANY THIRD-PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APP.  TO THE FULLEST EXTENT PERMITTED BY LAW Detroit Mercy DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH THE WEB, APP, OR ANY HYPERLINKED WEBSITE OR APP, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND DETROIT MERCY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.  NEITHER Detroit Mercy, INFORMATION PROVIDERS OR THEIR AGENTS ARE PROVIDING ANY LEGAL, TAX, MEDICAL, COUNSELING, ACCOUNTING, INVESTMENT, FINANCIAL OR ANY OTHER PROFESSIONAL SERVICES OR ADVICE.

This section does not affect, and is not intended to affect, any rights that a consumer has that are not able to be excluded under applicable consumer laws.  To the fullest extent permitted by law, any liability of Detroit Mercy, its officers, Directors, employees, related entities, affiliates, shareholder, representatives or agents for breach of any such rights is limited to refunding the purchase price paid for this App.

15. Miscellaneous

These Terms and Conditions together with any additional terms to which you agree when using particular elements of this App constitute the entire agreement regarding the App and any services, and supersede all prior or contemporaneous communications, whether electronic, oral or written between you and us with respect to the App or the services provided on the App.  This App is operated from Detroit Mercy's offices in the United States of America.  Unless and to the extent local law requires otherwise, these Terms and Conditions are governed by, and construed in accordance with, the laws of the State of Michigan, except in relation to any conflict of law provisions thereof which would require application of another choice of law.  If a court determines that any term or condition in these Terms and Conditions is illegal or unenforceable, then such term will be eliminated and the remaining terms and conditions will remain in force and effect.  Detroit Mercy's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect.  Unless local law mandates otherwise, all lawsuits arising from or relating to these Terms and Conditions shall be brought in the Federal or State courts located in Wayne County, Michigan. 

16.  User Generated Content

If this Application allows you to submit information to Detroit Mercy, ( “User Submissions”) you understand and agree that your User Submissions will not be treated in confidence by Detroit Mercy except as provided herein with respect to personally identifiable information that you submit to Detroit Mercy and as further described below.  You are solely responsible for your User Submissions and the consequences of posting or publishing your User Submissions.  As your User Submissions may be publicly displayed, many people from around the world will be able to see your postings as well as any comments you make. Detroit Mercy does not share, sell, or rent personally identifiable information with third parties for their own use without providing you a choice.  By submitting your email you agree that Detroit Mercy and its third party service providers may use you email address to contact you about your User Submission or for other administrative purposes.  Examples of User Submissions that will not be considered (Excluded Items) are:

(a) confidential information of any type;

(b) product styling or design ideas;

(c) product name, slogan or logos ideas;

(d) advertisements or marketing proposals (commercials, songs, etc.);

(e) business methods or ways of conducting our business (restructuring, acquisitions, etc.); and

(f) submissions that Detroit Mercy, in its sole discretion, deems inappropriate for any reason (such as those that contain profanity, sexually explicit language, defamatory remarks, threats, etc.).  

17. Detroit Mercy Rights to User Submissions

By submitting a User Submission, you grant to Detroit Mercy an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide license (sub-licensable through multiple tiers) to (a) use, copy, transmit, distribute, reproduce, modify, create derivative works, adapt, combine with other ideas or works, publish, translate, publicly perform, and publicly display your User Submissions (or any modification thereto), in whole or in part, in any format or medium now known or later developed and (b) use (and permit others to use) your User Submission in any manner and for any purpose (including, without limitation, commercial purposes) that Detroit Mercy deems appropriate in its sole discretion (including, without limitation, to incorporate your User Submission or any modification thereto, in whole or in part, into any vehicle, technology, product, or service).  Detroit Mercy reserves the right to display advertisements in connection with User Submissions and to use User Submissions for advertising and promotional purposes.  By accepting these Terms and Conditions you declare your understanding and acceptance of Detroit Mercy’s right to display advertisements in connection with User Submissions for advertising and promotional purposes.  Detroit Mercy may, but is not obligated to, pre-screen User Submissions or monitor any area of the website through which User Submissions may be submitted.  You agree that you are solely responsible for all of your User Submissions.

18. Consulting

Detroit Mercy does not act in a consulting capacity. We are not obligated to provide you with an explanation for any decision regarding your User Submission.  This applies to the original posting or any comments you make as well as to anything you later disclose, orally or in writing.  We assume no obligation to tell you something we already knew or have discovered since your User Submission.

Part 2 –Privacy Statement

1.  General Statement:

University of Detroit Mercy (“Detroit Mercy”, “us,” “it,”’ “we” or “our”) respects your privacy and is committed to protecting it.  This privacy statement explains Detroit Mercy’s policies and practices regarding online customer information.  It is through this disclosure that Detroit Mercy intends to provide you with a level of comfort and confidence in how it collects, uses, and safeguards personal and other information it collects or that you provide through this App, and how you can contact us if you have any questions or concerns.  It is our sincere hope that by explaining our data handling practices that Detroit Mercy will develop a trusting and long-lasting relationship with you.  By using the App, you agree to the terms of this privacy statement. 

2.  Information About Our Organization and App and General Data Collection Practices:

This Privacy Statement applies to the GoodTurn mobile app.  GoodTurn is owned by University of Detroit Mercy, 4001 W. McNichols, Detroit, MI 48221. 

The business purpose of this App is to provide charities the ability to request a truck pick-up and delivery, and for volunteer truck driver’s to fulfill such requests.   

Online Tracking Information

When you use this App analytics providers may collect information about your online activity over time and across apps and websites.

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, Detroit Mercy does not currently respond to undefined “DNT” signals to its US websites and apps.

Most settings can be configured not to accept cookies, however, this may prevent you from having access to some functions or services on our sites or apps.

See Sections 5 and 7 for more information.

3.  Personally Identifiable Information Detroit Mercy Collects From You:

When you use GoodTurn Detroit Mercy will not collect any personally identifiable information about you unless you provide it voluntarily.  For purposes of this Privacy Statement, personally identifiable information is information that identifies you as an individual such as your name, street address, telephone number, and email address.  If you opt not to provide personally identifiable information you can still access the App, however you will be unable to request volunteer assistance with a pick-up and delivery, or volunteer to fulfill pick-up and delivery requests.   

Pre-populating registration form fields

This app allows you to populate certain fields on the registration form by using one of the available social media authentication methods such as Facebook and Google +.  If you choose to create login credentials using your account with one of the available social media authentication tools, you allow us to access your information that is publicly available or that you have made publicly available (e.g., name, user ID, profile picture), and information you “Allow” the website to access.  By authenticating through one of the social media options, you allow us to receive your information that is accessible.  We encourage you to review the privacy policy and any terms and conditions, for the method you choose to utilize for authentication.

Detroit Mercy’s primary goal in collecting personally identifiable information from you when you use GoodTurn is to provide you the functionality and services that you need to have a meaningful and customized experience while using the App features.

This App may use session and persistent “cookies” to collect personally identifiable information in order to verify log in credentials.  An explanation on collection methods and how they work is included in Section 7 – Methods to Collect Information below.  

4.  How Detroit Mercy Uses the Personally Identifiable Information Collected:

Personally identifiable information collected on GoodTurn may be used to:

  • Fulfill an App user request (e.g., pick-up and delivery requests or fulfillment)
  • Respond to your comments or requests for information
  • Meet a request for or to develop new products or services
  • Make the user experience more customer friendly
  • Develop new and improved products, services and marketing
  • Contact you if necessary in the course of processing or shipping an order for products or services
  • Generate App analytics that improve App layout, content, product offerings and services
  • Compile user data that is stored in Detroit Mercy’s corporate database and may be used for other purposes
  • Match personal data collected here with data about you that Detroit Mercy has collected through other sources
  • Comply with legal requirements

5.  Other (Non-Personally Identifiable) Information Collected From App Users:

GoodTurn collects other non-personally identifiable information from App users.  This means that these items are not tracked on an individual basis that identifies the App user, but rather information is gathered and collected on an aggregate or anonymous basis that includes all App users.  Non-personally identifiable information includes tracking the App pages that are visited or the amount of time spent on the App. 

This App may collect additional non-personally identifiable information which may include the type/model of the mobile device viewing the App and the mobile device’s service provider and operating system.

The primary goal in collecting non-personally identifiable information from you is to be able to perform App metrics that allow Detroit Mercy to improve the functionality of the App.    

Detroit Mercy may use session and persistent “cookies,” session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Google’s Firebase to collect aggregate or other non-personally identifiable information about App users.  An explanation for each of these items and how they work is included in Section 7 - Methods to Collect Information below.  

Google is independently owned and operated, and data collected by Google is subject to its privacy policy.  We encourage you to review the Google privacy policy at http://www.google.com/privacy.html and Google’s How Google uses data when you use our partners' sites or apps (located at www.google.com/policies/privacy/partners/) so that you can understand how the data is collected, used and shared.  Users are able to opt out of this by navigating to the settings screen and setting firebase opt out to true.

6.  How Detroit Mercy Uses the Aggregate or Non-Personally Identifiable Information Collected:

Non-Personally identifiable information collected on GoodTurn may be used to:

  • Compile aggregate and statistical data to help in App design and to identify popular features
  • Measure App activity to allow Detroit Mercy to update our App to better meet user wants and needs
  • Provide you content that may be of interest to you based on pages visited and items viewed
  • Make the user experience more customer friendly
  • Develop new and improved products, services and marketing  

GoodTurn utilizes non-personally identifiable information for the purpose of performing analytics on the user’s experience while using this App. This analysis:

  • Is performed on an aggregate level and does not identify you or your information personally
  • May involve the use of a third-party vendor acting on behalf of GoodTurn
  • May be combined with data collected by third parties on other sites and apps and across devices
  • Is performed in order to improve the App and the user experience
  • May include the use of session and/or persistent cookies to track user movement across this and other Detroit Mercy Apps or websites or to track other events within or across this App and other Detroit Mercy websites

7.  Methods to Collect Information:

A “cookie” is a small text file that helps us in many ways to make your visit to a website or use of an App more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to a website or App. They also allow Detroit Mercy to tailor a website or App or advertisement to better match your interests and preferences.  There are a couple different types of cookies.

A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your device, the session cookie disappears forever.

A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them.  Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site or App functions or features.  

This App may use third-party click tracking analytics tools (such as Google) to capture click-through statistics. These parties may collect information about your use of the App and across different Apps and sites and mobile apps, and across devices over time.

GoodTurn may use spotlight ads/web beacons/GIF/pixel tags which are App instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times.  Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address.  In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.

This App may generate a “session log” when you utilize the app. Session logs are used to help us determine how people travel through sites or Apps. In this way, pages can be structured so that the information most frequently visited is easier to find. By tracking page visits, it can also be determined if the information provided is being used.

This App may utilize app embedded tools that help us in many ways to make your visit to this App more enjoyable and meaningful to you. For example, device identifiers that allow Detroit Mercy to tailor the App to better match your preferences and avoid repeated activities.

Users may be directed to GoodTurn via banner ads or site links.  Ads or site links that are placed by GoodTurn use tools such as cookies or web beacons to deliver metrics on the effectiveness of the ads or links.  They do not collect personally identifiable information from the user.

8.  Sharing Your Information:

GoodTurn does not sell, rent, share or otherwise provide any of your personally identifiable information to anyone other than for App analytics as described in this policy.

Personally identifiable information that you provide to Detroit Mercy in the course of using the App features or requesting a product or service through this App may be gathered and stored in one or more of Detroit Mercy’s corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this App or other Detroit Mercy y programs and services.

Detroit Mercy may share personally identifiable information that is collected about you with other companies within the Detroit Mercy family of companies or subsidiaries.  Detroit Mercy’s “family of companies” is the group of companies related by common control or ownership.  Detroit Mercy shares information within this “family” as a normal part of conducting business and offering products and services to our customers.

We may share personally identifiable information with vendors, contractors or partners in the normal course of business.  Vendors, contractors or partners of GoodTurn who have access to your personally identifiable information in connection with providing services for GoodTurn are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for GoodTurn.            

App metrics for GoodTurn may be shared with other Detroit Mercy websites or Apps or subsidiaries or affiliates.  

GoodTurn will disclose your personally identifiable information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Detroit Mercy, its affiliates or the site or App; (b) protect and defend the rights or property of Detroit Mercy, its affiliates or this site or App; or (c) act under exigent circumstances to protect the personal safety of Detroit Mercy or affiliate personnel, users of their websites or Apps, or the public; or (2) if required to do so by law.

9.  Access To and Control Over the Use of Your Information:

To correct or update your personally identifiable information contact us at [INSERT CONTACT INFORMAITON (E.G., STREET ADDRESS, EMAIL, ETC.] so that Detroit Mercy may be able to process your changes.  Reasonable efforts will be used to correct any factual inaccuracies in your information.     

The scope of access available for this request is for information stored in the database that holds the data for GoodTurn.  Any personally identifiable information that has been collected from you on other Company websites or Apps will not be accessible or changeable through the processing of this request.

10.  Security of Your Information:

Safeguarding information of visitors to Detroit Mercy’s websites or users of its Apps is important to us.  Detroit Mercy uses systems, policies and procedures to reasonably protect information from loss, misuse or alteration.

Vendors, contractors or partners of GoodTurn who have access to your personally identifiable information in connection with providing services for GoodTurn are required to keep the information confidential.

Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for GoodTurn.

11.  Processing of Personal Data:

By using this App and by providing your personally identifiable information to Detroit Mercy, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information globally --- including to the United States – in accordance with this Privacy Statement.  Therefore, by using this App and by providing such information, you consent to the transfer of such information across country borders, and to the use, processing, and disclosure of such information in global locations.  Your consent shall be deemed to include your consent to transfer of the personally identifiable or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.

12.  Links to Other Apps:

GoodTurn may provide links to other websites or Apps.  You are encouraged to review the privacy statements of all sites or Apps that you visit or download, including those whose links are provided so that you can understand how those sites or Apps collect, use and share your information.  GoodTurn is not responsible for the privacy statements, content or data handling practices on other websites or Apps.   

If you use Apple mapping functionality on this website, you agree to be bound by the mapping service’s terms and conditions/privacy policy.  In addition, if you are on a mobile device and the GPS feature on the mobile device is turned on (if it has such capability), GPS data may be utilized by the mapping service to determine your location in order to fulfill your request for location services.

13.  Children’s Privacy:

GoodTurn does not knowingly intend to collect personally identifiable information from children under 13 years of age.

If a child has provided personally identifiable information a parent or guardian of that child may contact Detroit Mercy if they want this information deleted from Detroit Mercy’s records; see contact information in Section 14 below.  Detroit Mercy will then make reasonable efforts to delete the child’s information from the database that stores information for GoodTurn.

14.  Contacting Us:

If you have any questions, comments or concerns about this online privacy statement for GoodTurn, GoodTurn privacy practices, or have any questions regarding the contents of this App please contact us at [INSERT CONTACT INFORMAITON (E.G., STREET ADDRESS, EMAIL, ETC.].     

GoodTurn is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data.  GoodTurn will be happy to respond to your questions and comments.

15.  Privacy Statement Effective Date and Revision Days:

Occasionally this privacy statement may be updated in order to reflect any changes to the App or privacy practices.  If this statement is updated, the new statement will be posted to the App ten (10) days prior to the changes taking effect.         

The effective date of this privacy statement is June 1, 2017.

Contact Us

If you have any questions regarding privacy while using the application, or have questions about our practices, please contact us via email at DetroitMercySoftware@gmail.com.

By clicking on the "accept" button, you acknowledge that you have read this agreement, understood it and agreed to be solely bound by its terms and conditions. Do not use the app if you are not willing to be solely bound by the terms of this agreement.


Your California Privacy Rights

Please click here to see Your California Privacy Rights, or go to: http://www.ford.com/help/privacy/california.